Custom development

1. Summary Assessment

Allow a delay of about 1-2 weeks;

1. The applicant completes the DDC template (latest version);
2. The manager at Constellio checks that the template is filled in, asks questions to clarify/complete the template;
3. The template is submitted to the committees (technical+functional) for summary evaluation;
   1. Possibility of questions being submitted by the committee(s) prior to providing an assessment;
   2. Indicate whether development can be delivered in a minor version or must wait for the next LTS (subject to change during analysis);
   3. Provide an estimate for a detailed development assessment (see section below).
4. The summary assessment is submitted to the applicant, including comments to the SDC and an assessment of efforts for a detailed development assessment;
5. Indicate that, generally, time is allowed for project management (10-20%) and deployment (if applicable) depending on demand;
6. Obtain the approval of the applicant to estimate it for the detailed evaluation, with the transmission of a quote;
7. The template is submitted to the committees (tech+functional) for detailed evaluation.

2. Detailed assessment

Allow 2-3 weeks;

1. The detailed evaluation includes all sections of the SDC (latest version)
   1. Impacts for programmers;
   2. Screen mock-ups;
   3. Test cases;
   4. Possible planning for delivery - confirm whether development can be delivered in a minor version or has to wait for the next LTS;
   5. Etc.
2. The SDC is sent for approval, with a quote;
3. Once approved, development is planned in a sprint;
4. Detailed planning is provided to the applicant.

3. Development

1. Development is carried out in a sprint according to the established plan;
2. Development is tested for minor release or LTS (see Release support).

4. Delivery

1. Once the development is completed and delivered in a version, we plan the installation at the site of the requester
   1. Pre-production (or other) update
   2. Update in production
2. At each step, the requestor validates, any fix is sent to the support team by FreshDesk.