Success factors

Success factors

• Management Support
  • Involvement in kick-off meetings.
  • Reiterate support for projects and trust in stakeholders.
  • Participate in solving issues and support selected actions.
• IT team actively involved
  • Resource attentive to needs.
  • Seeks to understand the product and its deployment.
• Archives team actively involved
  • Able to describe your needs and prioritize the essentials
  • Understands end users
  • Actively participates in training and improves knowledge of the tool
• Cybersecurity Team
  • Able to describe your needs and prioritize the essentials
  • Understand the purpose of the project
  • Available to answer questions/comments
• Reasonable timeline, leaving room for unforeseen events
  • Allows you to adjust 
• Experienced team in solution deployment (both for the IT component and the archive and functional component)
  • Understands project management
  • Understands change management
  • Understands the technical aspects of deployment
• The training addresses best practices and the content is tailored to the customer
  • Training is usually done with data during the migration process
  • Customer understands differences in data structure between their source system and Constellio
• We deploy the essentials first (Quick win)
  • We can limit the deployment to 1-2 units only to start
  • Demonstrate immediate and visible gains, usually easy to implement
  • Changes are limited during migration (e.g. plan redesign)
  • We limit developments (especially to adapt Constellio to the practices in place of the source system)
  • We limit client and system integrations for deployment (we can do it gradually afterwards)
• Trains some users (champions) and have them involved early in deployment and training