Tasks overview
  • 15 Dec 2022
  • 13 Minutes to read
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Tasks overview

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Article summary

1. The tasks

Tasks are activities to be performed. They allow you to track and assign these activities to yourself or other users. Tasks are also used to manage requests in Constellio.

Tasks are accessible via the navigation menu on the left of the screen.

Configuring the mail server

A notification system allows you to be notified when tasks are assigned to you. A blue square appears with the number of unread tasks and an email is sent to the user. To enable the email notification system, configure the Email server.


2. Add a task

There are three ways to add a task.

  1. The drop-down menu of the collection
    1. In the upper right corner of the screen, open the menu, then click on "Add a task";
    2. In the creation form, fill in the mandatory metadata fields;
    3. Click on "Save".
  2. Add a task in the tasks page
    1. Press the "Tasks" button in the left-hand navigation menu;
    2. Click on the "Add a task" button;
    3. In the creation form, fill in the mandatory metadata fields;
    4. Click on " Save ".
  3. Add via a record
    1. Go to a folder, document or container;
    2. In the actions on the record, click on "Add a task";
    3. In the creation form, fill in the mandatory metadata fields;
    4. Click on " Save ".

3. The tabs

3.1 The definition tab

This tab allows you to indicate the default definition of your task model.

This is the default metadata of Constellio. They are automatically generated when a collection is created. It is however possible to configure the activated metadata of the record. To do so, please consult the article on metadata management. 

Metadata of the task definition
Field Name
DescriptionImage
TitleObligatoryThe title is the element that identifies the task.


TypeOptional
The type corresponds to a type of task that must be previously created in the value area named "Task type".
Assigned by
Obligatory
"Assigned by" determines which user the task comes from. The field is automatically filled with your name.
Progression (%)Optional
The progress (%) corresponds to the progress of the task in percentage.
StatusObligatory
The status identifies the state of the task. The field is automatically filled with the value "Pending".
Expiry date
Optional
The due date indicates a fixed deadline for completing the task.
DescriptionOptional
Allows you to add a description to the task.
Due date for the assignment
Optional
Allows you to add a time limit in days to complete the task.

3.2 The reminders tab

This tab allows you to set up reminders that will be sent , by email to users or groups of users assigned to the task. Reminders are not mandatory. However, it is possible to add multiple reminders, either with fixed dates or with gaps. It is also possible to create reminder frequencies and reminder limits.

Metadata in the reminders tab
Field Name
DescriptionImage
Fixed date
Optional
Allows you to add a reminder with a specific date.
Gap
Optional
Allows you to add a reminder with a difference of days, to do this, several choices are offered (add a number, before, after, start date, due date).
Recall frequency
Optional
Allows the addition of reminder frequency to the minute(s) / hour(s) / day(s).
Recall limit
Optional
Allows you to limit the number of reminders (number of times / deadline).
Person assigned to the escalation
Optional
Allows you to assign a person for the escalation of the problem following the limit of the recall.

3.3 The assignment tab

This tab allows you to determine to whom the task will be assigned. It is also possible to assign the task to several users or user groups. Assignments are not mandatory. However, by default, a task is automatically assigned to the task creator. 

Metadata in the assignment tab

Field Name
DescriptionImage
Assigned to
Optional
Allows you to assign the task to a specific user.
Groups to which the task can be assigned
Optional
Allows you to assign the task to one or more user groups.
Users to whom the task can be assigned
Optional
Allows you to assign the task to several users.
Collaborators of the task
Optional
Allows you to share the task in read or write mode with one or more collaborators.
Collaborating groups of the task
Optional
Allows the task to be shared in read or write mode with one or more groups of collaborators.

3.4 The files tab

This tab allows you to link files, documents, folders or containers to the task. It is not mandatory to link files or records. 

Metadata of the files tab
Field Name
DescriptionImage
Files
Optional
Allows to link to one or more files that are not classified in Constellio.
Linked documents
Optional
Allows you to link one or more documents filed in Constellio.
Linked files
Optional
Allows you to link to one or more files in Constellio.
Linked containers
Optional
Allows to link to one or more containers classified in Constellio.

3.5 The follow tab

This tab allows you to add one or more users who will follow the status of the task. 

You have to choose a user and the steps of the task evolution that he has to follow, then click on "Add". It is possible to add several users with different follow-up steps.

A configuration is available in your user profile to put you in the default follow-ups when adding a task.

Path to access it: Edit profile -> Personal settings -> Default task follow-ups.


4. Display the tasks

The tasks are visible in the sections of the task navigation menu.

TabDefinition
My tasksThese tasks are tasks that have been assigned to you. They are to be performed and completed.
Shared tasksThese tasks have been shared with you. They have been assigned to you as a collaborator. You can view or modify them according to the access you have been given. However, you will not be able to change their status and complete them.
Tasks assigned by youThese tasks are tasks that you have created, but assigned to other users. You can view, edit and share them.
Available tasksThese tasks are tasks that have not been assigned to any user. All users in your administrative unit can perform and complete these tasks.
Recently completed tasksThese tasks are tasks that the user has access to, i.e. tasks that he has been assigned, candidate or collaborator as well as tasks of his administrative unit. This tab displays them after they have been "Completed" in the actions on the tasks.
Recently closed tasksThese tasks are tasks that the user has access to, i.e. tasks that he/she has been assigned, candidate or collaborator as well as tasks of his/her administrative unit. This tab displays them after they have been "Closed" in the recently completed task actions.
Difference between "Recently Completed Tasks" VS "Recently Closed Tasks
These tabs allow you to manage your task module as you wish. For example, completed tasks can be found in the "Recently completed tasks" tab. After a week, you could clean them up and delete them completely (if you don't need to keep them) or close them so that they end up in the "Recently closed tasks" tab. The reason is simple: this allows you to manage your still relevant tasks from the ones that are not, while freeing up space in the "Completed" tab. 



5. Actions on tasks

5.1 Sort by

This option allows you to sort the tasks in the table according to a specific metadata. 

It is possible to move a task up by clicking on the star to the left of the task.

 

The tasks are first classified by their creation date: from the most recent to the oldest.

5.2 Action menu

The action menu available via the three dots offers several possible options on the task.


5.2.1 Display

This option allows you to view the task. When a task is consulted, a consultation page opens. This page has three tabs that allow you to find out about the content of the task. 


5.2.2 Edit

This option allows you to modify the metadata of a task and a subtask.


5.2.3 Mark as read

This option allows you to mark the task as read or unread.

The title of the task is written in bold when it is unread.

5.2.4 Complete

This option allows you to complete (finish) a task. Completed tasks are found in the "Recently Completed Tasks" tab.

It is not possible to complete or close a task that we have assigned. It is only possible to complete and close the tasks that are personally assigned to us.

5.2.5 Share

This option allows you to share the task with collaborators and/or a group of collaborators.

A collaborator is a user who can view or modify a shared task according to the accesses that have been assigned to him. However, the user will not be able to change their status or complete them

 

Field Name

Description
Collaborators
Optional
Allows you to share the task in read or write mode with one or more collaborators.
Group of collaborators
Optional
Allows you to share the task in read or write mode with one or more groups of collaborators.
A user's access can be shared and varies depending on their own access to the task. If you only have read access, you cannot share the task in write mode.

5.2.6 Delete

This option allows you to delete a task.

Deleted tasks are sent to the recycle garbage can. It is possible to restore them according to the number of retention cheeks provided in the recycle garbage can configuration. This configuration is found in: Control -> Configuration -> Others -> "Number of days before deleting items from the recycle garbage can".

If subtasks exist in the task to be deleted, these will also be deleted.

5.2.7 Generate a report

This option allows you to download or print a metadata report for the task. When doing this, it is necessary to choose a report template, which must be previously created in the Control -> Printables management, see the article on metadata reports for more information.


5.2.8 Add comment

This option allows you to add a comment to the task record. The button is available at the bottom of the "Metadata" tab.

The author of the comment is the only one able to modify and delete it.

5.3 Display task

This option allows you to view the metadata, subtasks and audits of a task.

5.3.1 Metadata tab

This tab allows you to view the metadata associated with the task. Important elements, such as the title and assignments or the question, indicate the nature of the task. These details can be modified by clicking on the "Modify task" button on the right of the screen. Please note, however, that changing certain elements of this form may have an impact on future tasks.

5.3.2 Subtasks tab

This tab allows you to view the subtasks associated with the task.

5.3.3 Audit tab

This tab allows you to view the audits of the task. All modifications and accesses are presented in this window, with times and dates compiled. No real action is possible in this tab. It is essentially a reference page. For more information about audits, please refer to the article on audit management

Only users with the role of administrator or document manager can see this option.

5.4 Action menu

ActionsDefinition
Edit tasksThis option allows you to modify the task's metadata.
Consultation linkThis option allows you to copy the consultation link of the task.
Create subtaskAllows you to add a subtask.
Complete taskAllows you to complete the task.
Metadata reportAllows you to generate a metadata report related to the task.
Delete taskAllows you to delete the task. It is then no longer available and goes to the trash.
ShareAllows you to add a collaborative person to the task.
Add commentAllows you to add a comment to the task. Will be visible to the people associated with it.

6. Specific tasks

Specific tasks are tasks that are related to various requests made by the user in Constellio: file and container borrowing request, loan renewal request and reactivation request.

The specific tasks are sent to the roles responsible for managing these requests. You can manage the roles and their actions via : Control -> Manage Roles.


6.1 Borrowing request

The specific task of borrowing requests is related to container and folder borrowing requests, especially useful for their physical borrowing. This option allows for better control over the borrowing and return of files and containers.

When a user makes a borrowing request (file or container), a task is automatically sent to the manager(s) of the administrative unit that owns the record.

Steps to borrow a file or container : 

  1. Consult the record metadata tab;
  2. In the registration action menu, press "Borrowing Request";
  3. Fill in the field "Loan duration in days". By default, the loan duration is 7 days. It is possible to modify this value via : Control -> Configuration -> Other -> Borrowing time (in days);
  4. Click on "Borrow".

Steps to view the details of the file or container loan request :

  1. View the "Borrowing Request" task in the task table;
  2. In the action menu of the task, press "Complete";
  3. In the window that appears, confirm whether you wish to accept or refuse the loan;
  4. Click on "Complete".

 

Once a loan has been accepted, the user can renew the loan. This renewal is followed by a specific task named "Request for loan renewal".

6.2 Loan renewal request

This task is created following a request to renew a file or a container.

Steps to renew the loan of a file or container : 

  1. Consult the record metadata tab;
  2. In the registration action menu, press "Loan Renewal";
  3. Select the date the loan will be extended;
  4. Click on "Save".

Steps to view the details of the file or container loan renewal request 

  1. View the "Request for Loan Renewal" task in the task board;
  2. In the action menu of the task, press "Complete";
  3. In the window that appears, confirm whether you wish to accept or decline the loan renewal;
  4. Click on "Complete".

6.3 Request to return a loan

This task is created following a request to return a file or container. 

Steps to renew the loan of a file or container : 

  1. Consult the record metadata tab;
  2. In the action menu of the recording, press "Return request".

Steps to view the details of the file or container loan renewal request : 

  1. View the "Request for Loan Renewal" task in the task board;
  2. In the action menu of the task, press "Complete";
  3. In the window that appears, confirm whether you wish to accept or decline the loan renewal;
  4. Click on "Complete".

6.4 Reactivation request

This task is created following a request to reactivate a semi-active or paid paper file or a container. In the case of a request on a container, the reactivation is aimed at its contents, i.e. several semi-active or poured files.

Steps to renew the loan of a file or container

  1. Consult the record metadata tab;
  2. In the registration action menu, press "Request reactivation";
  3. Select the reactivation date;
  4. Click on "Save".

Steps to view the details of the file or container loan renewal request

  1. View the "Request for Return" task in the task board;
  2. In the action menu of the task, press "Complete";
  3. In the window that appears, confirm whether you want to accept or decline the return request;
  4. Click on "Complete".

6.5 Delegation of tasks

When the setting in the user profile "User to whom to delegate my assigned tasks" is active, all assigned tasks are delegated to the entered user. 

A warning to delegate tasks is then visible at the top of the task management page with the message, "The tasks assigned to you are delegated to the user <User entered>".

1.8.1 Delegate tasks to a user

Steps to delegate a task to another user :

  1. Activate the delegation configuration "User to delegate the tasks assigned to me" in the user profile by selecting a user;
  2. Tasks assigned to you directly or in "Users to whom the task can be assigned" will be automatically delegated to this user.

1.8.2 Comments

When a task is delegated to a user, a comment is added to this effect in the task.


2. Configurations

In this section you will find all the system configurations that affect the folders. To learn more about the configurations, see the article "System configurations".

Onglet Tâches
ConfigurationDescriptionPossible values
Impacts
Default due date value on task creationA negative value indicates not to fill in a default value. Zero "0" means the current date and a positive value means the current day plus the number indicated in day.
Negative value
Do not enter a default value for the due date.
Zero "0"
The current date as due date.
Positive value
The current day plus the number indicated in day as the due date.
Activate comments in emailsEnable comments in task emails (reminders, assignment changes, etc.)
Activated
Displays all comments separated by the username and date of the comment in the task emails.
Deactivated
Do not display any comments in the task emails. 
Edit profile - Personal settings
Automatitically assign taskOptional
Allows you to fill in the "Assigned to" field, when you add a task. with your name, automatically.
Follow task status modificationOptional
Allows you to automatically track changes in the status of tasks you have sent.
Follow task assignation modificationOptional
Allows you to automatically follow up on the modification of the people assigned to the tasks you have sent.
Follow subtasks modificationOptional
Allows you to automatically follow up on the modification of the subtasks you have sent.
Follow task completionOptional
Allows you to automatically follow up on the completion of the tasks you have sent.
Follow task deletionOptional
Allows you to automatically follow up on the deletion of the tasks you have sent.
Disable email reception when a task is assigned to meOptional
Allows you to disable the reception of an email when a task is assigned to you.
User to delegate the tasks assigned to meOptional
Allows you to activate the automatic delegation of tasks assigned to the current user to the selected user.

For more information on personal settings, see the "User Profile Management" page.


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